Can't find the answer you're looking for? Contact us at support@minter.io
We provide Instagram account and Hashtag analytics. Start a free trial to see the range of possibilities.
You can try Minter.io Instagram Analytics with our 14-day free trial. Just sign up to get started.
You can create a new report by clicking the '+Add report' button. Select the report type: @account or #hashtag and click 'Connect Instagram' to connect your Instagram account or enter the hashtag you want to monitor. It may take some time to generate your report, so please be patient. When our calculations are done, we'll send you an email.
Report generation time varies greatly depending on the size of your Instagram account or hashtag. Reports can take anywhere from a few minutes to several hours because of Instagram's API limits. Our system will automatically send you an email once your report’s been generated. Please contact us if you have any questions about the status of your report.
Yes, you can track multiple Instagram accounts and hashtags with your account. The number of reports you can manage is not limited. Just click '+Add report' to create a new Instagram account or hashtags report.
Open the report you want to remove, click the gear icon and select “Remove” from the drop down menu. Please note that you will be limited to 10 report deletions per month.
To give other users permission to monitor your reports, you can invite them as team members. Open the report you want to share, click the gear icon and select “Team members”. Add the email address of the person you want to invite and hit “Invite”. Your team member will receive an email invitation asking them to log into their existing Minter.io account or create a new one. You can invite your team members to each of your Instagram reports, depending on which reports you want each of them to have access to.
Yes, we have an API you can use to access your data and integrate it with your CRM, tracking system or create your own apps. The API is available to all paid subscribers. To create your app and get API access, go to https://minter.io/r/?url=/developer/apps/. For technical information, please see our API documentation
You can cancel your account at any time by contacting our support team at support@minter.io.
Your can easily export your reports to PDF, PPTX and Excel format.
Open the report you want to export, set a date range, and click “Export” to select a format. Your download will start automatically.
It is also possible to schedule your Instagram reports to be automatically emailed to yourself, your team members, or clients. To schedule email reports, click "Export" > "Scheduled Export". Choose to email scheduled reports to yourself or include others and set the frequency and format of your report.
You can also export each metric to a separate CSV file for detailed information. Just go to the metric you want to export and click CSV.
Minter.io provides full historical data on Instagram accounts and hashtags except for:
Accounts – List of Lost Followers
Hashtags – Reach and Exposure
In these reports the data will only be available from the date the report is first generated.
Yes, you can manage unlimited Instagram reports on one Minter.io account.
Yes, you can track any public Instagram account. However, follower data including gender and location is not available without user permissions.
Your reports are automatically updated on a daily basis.
With Minter.io you can easily access any data and time range for detailed information. Use the time range picker to view data on specific periods. You can select from a list of preset time ranges or create custom time ranges.
It’s Engagement Rate. Engagement rate of a post is the percentage of your audience who engaged with the post. It's calculated as the sum of likes and comments divided by the number of followers at the time of the post.
Yes, just go to the metric and select your time zone from the list.
You’ll need to make a few DNS changes with your DNS provider to connect your branded tracking link to your company's website. Please follow these steps:
1. Go to Minter.io Clicks and set up your target link. Use the URL of the page you want people to land on when they click your Instagram bio link.
2. Click 'Use own domain' and enter the domain you want to use.
3. Log in to the account you have with your domain provider and find your DNS settings. Find the CNAME record settings.
4. Now you need to add a new CNAME record or update an existing one. Type minter.ly in the 'CNAME' field.
5. Save the changes to your DNS record.
6. Go back to Minter.io and click ‘Save’. It can take some time for the changes to take effect.
Your Instagram bio is the only place where you can share a clickable link with your followers. That’s why it’s important to add a trackable link to understand how much traffic you are driving to your website and measure your marketing efforts better.
Here's how to set up Click Analytics:
1. Copy your tracking link and paste it in your Instagram bio. We will generate a minter.ly tracking link for you when you first access Clicks but you can also use your own domain. Learn more about how to set up your own domain.
2. Set your target link. This can be your website, blog, or a specific product you are trying to promote.
Once you’ve put your tracking link in your Instagram bio and set your target link, you’re ready to start tracking your Instagram traffic.
Each time someone clicks your Instagram bio link they'll be redirected to the target page you defined. During the redirecting process, Minter.io will collect data to create detailed reports about your Instagram traffic.
Want to change your target link? You don't need to log into Instagram to change the link in bio. Just log into your Minter.io account and update your target link or update it through the API. Minter.io will automatically redirect to a new target link.
You can also schedule your target link to change automatically at a specific time and date in the future. It’s useful when you schedule a blog post or campaign start.
Post Sentiment Rate can help you understand how people feel about your brand, company or your product or service based on their Instagram posts. This metric shows whether posts with your hashtag are positive, negative or neutral. Use Sentiment Rate to measure the success of your new products and marketing campaigns. Track competitor hashtags to compare your brand perception against your competitors.
Engagement rate is the percentage of audience who liked or commented on your content. It gives you insight into how active your audience is and what’s working best for you on Instagram.
Engagement rate of a single post is calculated as the sum of likes and comments divided by the number of followers at the time of the post.
It is also useful for benchmarking your own performance against your competitors. Engagement per follower allows you to compare Instagram accounts of different sizes.
We accept all major credit cards and PayPal. Currently we're unable to accept other forms of payment.
We offer standard monthly and yearly subscriptions. All Minter.io packages are set to auto-renew at the end of each billing cycle unless you change or cancel your subscription. You can upgrade, downgrade or cancel your subscription at any time.
ur packages differ based on your data usage. When choosing a package, consider the total number of followers and hashtag posts across all the reports you want to monitor. We offer a variety of package levels to accommodate your particular needs. You can find our packages and check your current data usage at https://minter.io/#/packages
You can track as many Instagram accounts and hashtags as you like, no matter which package you have. .
ou can always check your current data usage (the sum of the number of followers and hashtag posts across all your reports) on your Upgrade & Packages page: https://minter.io/#/packages. You can use these values to determine which package meets your needs.
We offer custom packages for high volume accounts. Just contact our team at support@minter.io if you need more than 5 million.
If you exceed your package limit, you will have the option to upgrade to a bigger package to keep all your reports up and running, or if you'd rather continue on your current package, you can delete some of your reports. You can check what your limit is as well as your current data usage on the Upgrade & Packages page: https://minter.io/#/packages
You can upgrade or downgrade at any time. You can change your subscription package simply by choosing a new package on the Upgrade & Packages page. Just go to https://minter.io/#/packages or choose Upgrade & Packages from the account menu.
If you already have a subscription and you want to upgrade your package in the middle of your subscription period, you’ll be charged the prorated difference between the two packages based on the remaining time in your billing period.
You don't have to do anything. Our paid packages automatically renew at the end of your billing cycle.
To update your billing and card details, please go to the Upgrade & Packages page https://minter.io/#/packages and select one of the options at the bottom of the page.
If you are a paying customer and wish to cancel your subscription, please go to https://minter.io/#/packages and click "Cancel subscription." You can also always contact us at support@minter.io. Please note that you'll lose access to all your reports when your subscription expires.
We do not issue refunds but are happy to discuss any issues you have. Please contact our team at support@minter.io if you have any questions.